Thursday, January 25, 2007

Rubbing off the new.

Remember when they were first marketing CDs? High quality music that would never deteriorate in the way that a record got scratched. Yeah right ; ). How many CDs have you had to bin because they wouldn't play anymore and how big is the after-market for disk cleaners?
Two years into the fashion for flush-mount photograph albums and reports are coming through of big problems. Not a lot of problems but serious ones. The surface actually rubbing off prints as they touch the other pages in an album. Pages sticking together so firmly they cannot be separated safely. Pages unglueing in hot temperatures. Oops! Could it be that the new technology is flawed? Or it could be the sweatshops where a lot of the albums are assembled even if the companies are well known western names? Time to re-evaluate the services and products on offer to make sure they won't let you down and that the guarantee is strong enough to keep the customer happy.

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